Privacy Policy
At Heartsongs Doula, your privacy and trust are very important to us. This policy explains how we collect, use, and protect your personal information.
Information We Collect
We may collect personal information including but not limited to your name, email address, phone number, mailing address, date of birth, and any details you provide through intake forms, contact forms, or during sessions. We also securely collect payment information when you book services.
How We Use Your Information
Your information is used solely to:
Provide and manage doula services and support
Communicate with you about appointments, services, and updates
Send newsletters or marketing materials if you subscribe
Process payments and comply with financial and legal obligations
Improve our services and website experience
Respond to your inquiries and requests
How We Protect Your Information
We take reasonable administrative, technical, and physical precautions to protect your personal data. Access to your information is limited to authorized personnel only. We do not sell, rent, or trade your personal information to third parties.
Sharing Your Information
We only share your information when required by law, to protect rights or safety, or with your explicit consent. For example, payment processors and software providers may access limited information to process transactions or schedule appointments under strict confidentiality agreements.
Cookies and Tracking Technologies
Our website uses cookies and similar technologies to enhance user experience, analyze site usage, and improve our services. Cookies do not collect personally identifiable information. You can control or disable cookies through your browser settings.
Your Rights and Choices
You have the right to:
Access, update, or correct your personal information
Request deletion of your personal data, subject to legal or contractual obligations
Opt out of marketing communications at any time
Control cookies and tracking preferences through your browser
Data Retention
We retain your personal information only as long as necessary to fulfill the purposes outlined above, including to comply with legal, accounting, or reporting requirements.
Children’s Privacy
Our services are intended for adults. We do not knowingly collect personal information from children under 18.
Changes to This Policy
We may update this privacy policy from time to time. We will notify you of any material changes by posting the new policy on our website and, when appropriate, by email.
Contact Us
If you have questions, concerns, or requests regarding your privacy, please contact us at:
Email: info@heartsongsdoula.com